Product & Strategy
Agentic AI and the Future of Work
How delegated software may reshape roles, coordination, management, and the value of human judgment.
Tasks change before jobs
Agents are likely to absorb bounded pieces of research, coordination, drafting, and operations before they replace entire roles. Work redesign matters more than attaching an agent to every employee.
Supervision becomes a skill
People need to define goals, provide context, inspect evidence, and recognize when automation is outside its depth. That is active operational judgment, not passive approval.
Accountability stays human
Delegation does not remove organizational responsibility for decisions and outcomes. Teams need clear ownership when an agent's action crosses functions or affects customers.